FAQs

  • It’s recommended to change your air filter every 1 to 3 months, depending on factors such as filter type, indoor air quality, and the presence of pets or allergies.

  • To change your air filter, turn off your HVAC system, locate the filter compartment, remove the old filter, and insert a new filter with the correct size and MERV rating. Be sure to follow the arrows for proper airflow direction.

  • MERV (Minimum Efficiency Reporting Value) rating measures the effectiveness of an air filter in capturing airborne particles. Higher MERV ratings indicate better filtration, which is crucial for improving indoor air quality.

  • Yes, but it’s important to consult your HVAC manufacturer’s guidelines. Higher MERV ratings provide better filtration but may also restrict airflow if not compatible with your system.

  • The size of your air filter is usually printed on the side of your existing filter or found in your HVAC system’s manual. Make sure to match the dimensions when purchasing a new filter.

  • If you notice reduced airflow, increased dust in your home, or a higher energy bill, it may be time to replace your air filter. Visually inspecting the filter for dirt and debris is also a good indicator.

  • Yes, AAS American Filters offers a wide range of filters suitable for both residential and commercial applications, ensuring clean air in all types of environments.

  • Carbon filters not only capture airborne particles but also reduce odors, smoke, and other gaseous pollutants, making them ideal for environments with strong odors or smoke.

  • Yes, we offer custom-sized filters to fit your specific HVAC system requirements. Contact us to discuss your needs, and we’ll create a filter tailored to your specifications.

  • Old air filters should be disposed of in the regular trash. It’s recommended to seal them in a plastic bag to prevent dust and debris from spreading during disposal.

  • We offer a 30-day return policy on all standard-sized filters. If you are not completely satisfied with your purchase, please contact our customer service team for assistance with your return or exchange.

  • Due to the specialized nature of custom-sized filters, they are non-returnable unless they are defective or damaged upon receipt. Please contact our customer service team if you encounter any issues, we’ll find a solution.

  • To initiate a return, please contact our customer service team at (INSERT CONTACT US LINK) with your order number and reason for return. We will guide you through the process and provide return shipping instructions.

  • Once we receive your returned item, refunds are typically processed within 5-7 business days. You will receive a confirmation email once your refund has been issued.

  • AAS American Filters is committed to providing top-quality air filtration solutions for both residential and commercial environments. Our dedication to superior customer service, competitive pricing, and customizable options sets us apart from the competition.

  • Absolutely! At AAS American Filters, we take immense pride in producing 100% American-made products. Our filters are crafted with the highest standards of quality in our manufacturing facilities across the great states of California, Alabama, Tennessee, Nebraska, and Florida. We’re proud to support American jobs and deliver top-tier air filtration solutions made right here in the USA.